FAQ

General

WING is a user-friendly, on-demand 3-sided marketplace connecting courier companies, customers in need of courier services and merchants in UAE through innovative technology. Find out more here.
  • As a customer you can:
Move parcels within the country: Place orders, track shipments, rate the drivers.
  • As a merchant you can:
Use our Merchant API and connect your shopping platform to WING in order to offer your customers delivery powered by WING. Find out more.
  • As a courier company you can:
Stick to WING and receive delivery orders using the WING driver application. Learn more here.
  • Our IOS and Android apps will enable you to receive or send items in one simple touch, anytime and anywhere in UAE
  • The application connects the customer and the driver/courier real time
  • WING API can be integrated with ecommerce websites, we have free Woocommerce to get you going
  • WING offers the same day, next day and saver options to cater all your needs
  • WING helps you even when you need to run basic errands: get documents, checks, grocery and other items
You can request a delivery using our website, or through our mobile apps for iOS and Android.
  • Website: sign in or use the online form to place an order, simply fill in the necessary information.
Download our mobile applications and place an order. Your account will be available from both website and app. When you first open the application, you will have a quick tutorial on how to place an order. Tutorial slides are also available on Google Play Market and Apple App Store. Alternatively, you can watch the video on YouTube.
Certainly. When creating order, choose your prefered time and date in the “Pickup time” field.
We work from Saturday to Thursday 9 AM to 6 PM.