Jan 7, 2019

When and how can I get my COD payment?

We do follow a regular payout cycle. We based it on delivered orders per week. Our payout cycle is from Friday to Thursday and the payout will be on the following Wednesday. Please find the sample table below:

Date of Delivery Payout Date
Jan 04-10, 2019 Jan 16, 2019
Jan 11-17, 2019 Jan 23, 2019
Jan 18-24, 2019 Jan 30, 2019

In case that the payout date is a holiday, it will be the next working day.

We send your money to your account via bank transfer. In case you haven’t provided your bank details yet, please send an email to support@wing.ae and provide the following details:

  • Wing Account Login
  • Bank Name
  • Account Name
  • Account Number
  • IBAN
  • Swift Code

Please send Bank details to customer-cod@wing.ae.

Once you provided the information, we will forward it to the finance team and they will process your payout.

When sending the bank details, it is a MUST to send it in a text form and not a screenshot. This is to avoid mistake on your bank details.

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support@wing.ae
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Wing DMCC Suite 2406, Floor 24, BB2 Tower, Mazaya Business Avenue, JLT, Dubai, UAE